Encouraging public involvement: how to meet people where they are.

Encouraging public involvement: how to meet people where they are.

“I hate roundabouts” “I was never notified about this project” “You want to do what on my street?” New infrastructure projects always invite strong reactions — I’ve had community members and stakeholders scream, I’ve had them sob, I’ve had them argue. It doesn’t faze...
“You’re dead to me!”

“You’re dead to me!”

How dare they! You took a chance on them, you nurtured them, taught them everything you know, and THIS is how they repay you? By saying “so long” and heading off to work for someone else? It’s an outrage. The look in your eyes as they pack up their desk says one...
The key business lesson I learned as an 8-year-old

The key business lesson I learned as an 8-year-old

Forget the clichéd lemonade stand — my 8-year-old self wanted to stand out from the entrepreneurial crowd. For me and my good friend Julie, sandwiches were going to be the key to our fortune! Clearly the future founder of Subway had no cause for concern, J&L...