The communication equation for extroverts

The communication equation for extroverts

You’ve done it again! You desperately clamp your hand over your mouth, wishing you could scoop the words back in as if you’d never uttered them in the first place. It’s not that you’ve said something offensive. You haven’t insulted your entire team. It’s just that...
What’s your personality type?

What’s your personality type?

Are you an adventurer or a logician? An extrovert or an introvert? Type A or Mr/Mrs Easygoing? If you’re anything like me, you’ve probably been lured in by more than one online test that will tell you “who you really are”. You’ll be promised “spookily accurate”...
The unexpected benefit of making a mistake

The unexpected benefit of making a mistake

I didn’t see it coming. Friday morning, I greeted the barista, picked up my usual latte, made my way into the office. Just one more day until the weekend — I was feeling pretty darn good. The first clue was the whispers as I entered the office. “Is she here?”, “Does...
How to Communicate with a Multi-generational Workforce

How to Communicate with a Multi-generational Workforce

I was 25 and single when I bought my first house. On my own. My parents didn’t co-sign — it was all on me. What an achievement! A huge step on the path towards the “American Dream”. Until my boss at the time burst my bubble, ever so slightly. His response to my new...