Government responses to the COVID crisis have been a mixed bag; some leaders have taken the pandemic in stride and absolutely aced the test (looking at you, New Zealand’s Jacinda Ardern!), while others have been left floundering. Of those that struggled, there’s a...
Zoom Etiquette: The basics you need to know when participating in a video conference zoom: verb – to move quickly or suddenly with a loud humming or buzzing sound. Suddenly, despite having nowhere to go, we’re all “zooming”. Yes, thanks to COVID-19, the word...
We’ve never known a more uncertain time — politicians of all parties, of all nations, are floundering. The “facts” change daily. We’re bombarded with theories, projections, and hypotheses. It’s in times such as these that we turn to our leaders for answers. We expect...
“Attend to the in-house before going to the out-house.” Have you heard that catchy phrase before? The first time I ever heard it — in 1983 at my first national school communications conference as a newly-hired school PR professional — I laughed out loud. But do you...
“I hate roundabouts” “I was never notified about this project” “You want to do what on my street?” New infrastructure projects always invite strong reactions — I’ve had community members and stakeholders scream, I’ve had them sob, I’ve had them argue. It doesn’t faze...
My addiction snuck up on me. At first I was sucked in by the novelty factor; it was new, exciting, revolutionary, and my productivity at work soared. Only it couldn’t last. Before long my new habit began to take over my life. I found myself sneaking off during family...
