Heart and leadership: why it’s way less fluffy than it sounds.

Heart and leadership: why it’s way less fluffy than it sounds.

When it comes to talking about what makes a great leader, I return time and again to this trifecta: character, commitment and…heart. Yes, heart. As soon as you read that, I’m betting your mind went one of two ways: “Pah, heart! There’s no room for this touchy-feely...
How to Communicate with a Multi-generational Workforce

How to Communicate with a Multi-generational Workforce

I was 25 and single when I bought my first house. On my own. My parents didn’t co-sign — it was all on me. What an achievement! A huge step on the path towards the “American Dream”. Until my boss at the time burst my bubble, ever so slightly. His response to my new...