We listen for the stories within an organization or a project. We help to tell those stories. 

Willamette Educational Service District (WESD)

Communications Audit

As WESD prepared for the retirement of their Communications Leader, we were asked to help! We completed a comprehensive communications audit as well as led the recruiting efforts, in partnership with the WESD Human Resources team, to hire a new Director of Communication & Public Engagement. Lori Oberheide led the PointNorth team through a comprehensive audit of the WESD’s communication services. The team’s talents, skills, and structure were reviewed, along with internal and external stakeholder outreach, which included 25 in-person interviews and over 150 responses from an online questionnaire. The audit resulted in a 38-page report, identifying recommendations to streamline services and communications throughout WESD.

“I want to express my sincere gratitude to the entire staff of PointNorth for the outstanding work completed on this project.  We are extremely fortunate to be able to work with such a talented and generous group of professionals. We love working with PointNorth.”

Dave Novotney, Ph.D.

Superintendent | Willamette ESD   

Clark College

Boschma Farms Visioning

In 2014, the Clark College Foundation received a donation of nearly 60 acres in Ridgefield, WA to develop a fourth campus, known as Clark College at Boschma Farms. After years of internal and external visioning as well as extensive curriculum planning, a shared holistic vision had yet to be achieved. On behalf of the Board of Trustees and the Interim President, Sandra Fowler-Hill, PointNorth was asked to facilitate an internal and inclusive visioning process to reach a holitistic, shared vision for the Boschma Farm campus.
“I was impressed with how quickly PointNorth became an expert on the advanced manufacturing concept and design. This process was difficult to take on. The group was divided in their visions and it looked like we may not get to a shared vision, but they never abandoned us and we got there!”

Bob Williamson,

Vice President of Administrative Services, Clark College

Innovative Services NW

Team Development

After 33 years of service, Innovative Services Chief Executive Director Launda Carroll prepared for retirement while onboarding new Chief Executive Officer Dena Strong. PointNorth had the opportunity to work with the leadership team during this important leadership transition. The work together began by utilizing the Whole Brain Thinking assessment (HBDI) with the executive team. We were brought in a year later to facilitate a HBDI session for an additional work group.

In early 2020, as the Executive team and Board of Directors prepared their Strategic Plan, PointNorth was asked to facilitate a joint leadership team and Board of Director workshop. The workshop focused on setting the long-term vision for the organization.

“As a team, we are still talking about what we learned. Bottom line, what we learned will help us deliver results.”

Dena Strong,

Chief Executive Officer, Innovative Services NW

Peter Meijer Architects (PMA)

Strategic Plan

Peter Meijer and his team had experienced previous strategic planning efforts that resulted in reports and memos that lacked actionable next steps. We began our work together with an emphasis on an engaged and inclusive process including all staff. The team was aligned and able to achieve an actionable plan after five half-day, facilitated workshops. The Strategic Plan included the refinement of the firm’s mission and values, an inspirational vision statement, four strategic imperatives, 21 goals and 90 tasks to be completed over the next three years. 

“I enjoyed the approach and process that PointNorth took with our team, keeping us on track and engaged. Overall we really liked working with PointNorth.” 

Peter Meijer,

Principal, Peter Meijer Architect

Forma Construction / Kelso School District

Design + Construction Partnering Agreement

The Kelso School District passed a $98 million dollar bond in 2018 funding the design and construction of two new schools (Lexington and Wallace Elementary), the first new schools constructed in thirty years. The process included the use of the General Contractor / Construction Manager (GC/CM) delivery model emphasizing the value added when all team members are involved in all aspects of the design and building process. PointNorth was hired to facilitate a Partnering Agreement with the design and construction teams. The work with the team spanned two years and included partnering workshops with Forma Construction, ESD 112, Integrus Architecture and the Kelso School District.

“PointNorth had a collaborative process for creating our [Partnering] Charter that incorporated all voices.”

Mary Beth Tack,

Superintendent of Kelso School District

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